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There is a problem logging in:

  • The username or password entered do not exist or are incorrect. Be careful with upper and lower case letters
  • If you do not remember your Remote Banking password, you can change it to a new one (in Spanish) (you will need a credit or debit card).


Alert:

During the COVID19 crisis, take extreme precautions against Cybercriminals. Request more information (in Spanish)

Ir a más información del DNI electrónico
More information about DNIe

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latch
If you have activated Latch, check that you have unlocked access to Electronic Banking. Find out more about Latch. (in Spanish)