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10 quality commandments
The Cajamar Caja Rural commitment is that all our clients must have:
- Friendly and polite treatment and full-time help, in clear and easy-to-understand terms, with any queries you may have.
- A wide range of the best products and services, according to your needs and expectations.
- Personalised advice giving the greatest returns on your investments with the best financial and tax advantages.
- Agile and efficient management.
- Guaranteed confidentiality in all your dealings with Cajamar Caja Rural.
- Error-free service. We take care that errors are minimised and if they do happen, we undertake to resolve them as quickly as possible.
- Quick and efficient telephone attention, and clear and timely correspondence with useful information.
- Smooth-working mechanisms for attending to clients: correctly signed, easily accessible for the elderly or disabled, etc.
- A wide-spread network of cashpoint machines, operating 24 hours a day, 365 days a year.
- A system to enable us to attend to suggestions and complaints quickly and effectively.
© Cajamar Caja Rural 2021. All rights reserved.