Frequently Asked Questions

Can I close my account?

05 de Abril, 2016

If you opened your account at a branch, you must contact that branch in order to close it. You can find the contact details of your branch using our branch finder.

If you opened the account over the Internet or by phone, you must send us an account closure request signed by all the holders. You can do this via electronic banking (through Tools > Documentation), by post, or by visiting any of our branches. Contact us if you have any questions.