Frequently Asked Questions

How will my customers receive invoices?

04 de Junio, 2016

If you customers have registered with our platform, invoices will appear under invoices payable as soon as you issue them. They will also receive them automatically if they use the invoicing platforms provided by Bankinter, Caja Madrid, Bancaja, Caixa Catalunya, Gobierno de la Rioja or Facturpyme.

If your customer is not registered with any of the above platforms, they will receive an email letting them know you have sent them an invoice and that they must register. To do so, they must use two codes: one they will receive in that same email, and another that you must generate for them under the option Tools > Set-Up> Manage codes.