Frequently Asked Questions

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International operations

We will help to you arrange transfers to accounts held with any bank in the world. Just tell us whether it is a SEPA euro transfer, select the debit account and enter the details of the bank where the money should be sent, and finally the recipient's details. Remember, you must first activate this service with your branch. You can also carry out this operation using online banking with the assistance of a specialist agent.

Through online banking, using the option International>Transfers>Cancel international transfer.

You can send Euro transfers to the majority of European countries that belong to the SEPA zone, but if you want to send transfers to other countries in a different currency,you must contact your branch, since they need to arrange the paperwork for you to sign.