You will receive periodic information on a quarterly basis regarding the status of your credit, and if at any time you wish to request it in paper format, you may do so by calling 91 048 30 30.
Additionally, if you wish, you may request at any time the information specified in section 1 of Article 33 sexies of Order EHA/2899/2011 regarding your credit under the revolving payment modality. The institution will provide this information within a maximum period of five business days. Specifically, you may request detailed information on the amounts paid and the outstanding balance to date, or an amortization schedule with the installment applicable at that moment, among other information related to your credit.
To request this information, you can do so by calling 900 813 576.
