Can I withdraw from my credit line once it is signed?

Yes, you have 14 calendar days to inform the institution that you wish to withdraw from your credit agreement from the date it was signed or, if later, from the receipt of the contractual terms and the mandatory information required under the applicable regulations at any given time.

You may withdraw from your contract without giving any reason and without penalty by contacting the institution in the following ways:

  • By notifying the withdrawal to the Customer Service Department of GCC CONSUMO, E.F.C., S.A, Paseo de los Melancólicos 14 A, 28005 Madrid, by sending a written notice via certified mail with acknowledgment of receipt, or by any other method that allows proof of sending and receipt.
  • By notifying it by telephone at 900 813 576.

If you exercise your right of withdrawal, you must reimburse, without undue delay and no later than thirty (30) calendar days from the date of sending the withdrawal notice, the amount of any drawdowns made on your credit line and the daily interest accrued on that amount, calculated at the applicable contract rate, from the date the credit was drawn down until the date the capital is effectively repaid.